JokaBet Terms and Conditions

Welcome to JokaBet. These Terms and Conditions govern your access to and use of our website, mobile app, and all services offered under the JokaBet brand at https://jokabet.com/. We are operated by Porkoverdera SRL, a company registered in Costa Rica, and we hold a valid Costa Rica gaming license. By creating an account, completing a JokaBet login, or otherwise using our platform, you confirm that you have read, understood, and agreed to these terms in full.

Acceptance of These Terms

By registering with JokaBet Casino, you enter into a binding agreement with us. We reserve the right to amend these terms at any time, and we will notify you of material changes through our website or by email. Your continued use of our services after any update constitutes your acceptance of the revised terms. If you do not agree with any part of this document, you must stop using our services immediately.

Eligibility Requirements

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to open an account with us. We only accept players who provide accurate, complete, and truthful information during registration. We reserve the right to request identity verification documents at any stage, particularly before we process your first JokaBet withdrawal.

Restricted Jurisdictions

We do not accept players, deposits, or withdrawals from certain territories due to licensing and regulatory restrictions. Our services are not available to residents of the United States, Spain, France and its overseas territories, the Netherlands, Germany, Israel, Lithuania, the Dutch West Indies, Curacao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine, Iran, North Korea, and Afghanistan.

We also decline service to residents of countries listed on the FATF blacklist and greylist, including but not limited to Albania, Barbados, Burkina Faso, Cambodia, the Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar, Nicaragua, Pakistan, Panama, the Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, the United Arab Emirates, Yemen, and Zimbabwe. Additional payment and access restrictions apply to Afghanistan, American Samoa, Cuba, the Democratic Republic of the Congo, Fiji, Guam, Iraq, Lebanon, Libya, Somalia, Sudan, the Crimea region, Trinidad and Tobago, Venezuela, and several other territories detailed in our compliance policy. If we identify an account registered from a restricted location, we reserve the right to suspend the account and void any pending winnings.

Account Registration and JokaBet Login

To use our platform, you must create a single personal account. Multiple accounts per person are strictly prohibited. Once registered, you can access your account through the JokaBet casino login page on desktop, or through the JokaBet app available for mobile devices. You are responsible for keeping your login credentials confidential, and we are not liable for losses resulting from unauthorized access caused by your failure to protect your password.

We support English and Spanish across our platform and customer service channels. Our JokaBet casino UK login and international login pages function identically, subject to the territorial restrictions outlined above.

Bonuses and Promotions

Welcome Package

New players qualify for a welcome bonus spread across their first three deposits, totaling up to €1,500 in bonus funds plus 250 free spins. Our first-deposit offer provides 100% up to €500 plus 150 free spins; the second deposit unlocks 55% up to €500 plus 100 free spins; and the third deposit grants 100% up to €500. Each component carries a 35x wagering requirement on the bonus amount and a 7-day validity period. We require your real balance to be used before bonus funds become available for wagering, and withdrawing your deposit before turnover conditions are met will forfeit the bonus and any related winnings.

Promo Codes and Additional Offers

We periodically issue a JokaBet bonus code or JokaBet promo code for specific campaigns, including our Highroller Bonus (50% up to €500, code 50HIGH) and our Sunday Reload (25% up to €100, code RELDAY). We do not currently offer a JokaBet no deposit bonus, and any promotional material referencing a JokaBet bonus code no deposit should be verified directly with our support team, as unofficial offers are not honored. A JokaBet bonus code for existing players may be issued from time to time through our promotions page or email newsletter.

Our sportsbook welcome package mirrors this structure: 100% up to €100 on the first deposit, 75% up to €150 on the second, and 50% up to €200 on the third. We also run a Weekly Cashback of up to 25%, a Rakeback program of up to 18%, and various tournaments such as our Rookie Rumble, Live Tournament, and High Roller Championship. Some bonuses carry a maximum-win multiplier, and any deposited funds must be wagered at least once before withdrawal.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Bitcoin, Litecoin, Tether, and other cryptocurrencies. Our minimum deposit is typically €20 or its equivalent, though country-specific minimums of €2, €5, €10, or €15 may apply. For a JokaBet withdrawal, the minimum is generally €50, with certain markets ranging between €50 and €120. Withdrawals can be requested via Visa, Mastercard, bank transfer, or cryptocurrency.

Our JokaBet withdrawal time typically does not exceed 72 hours for processing, with most requests approved within 24 business hours. We verify your identity at the time of your first withdrawal request. Once released, crediting time depends on your chosen method; bank transfers usually settle within 24 working hours and up to 5 business days, while e-transfers are typically processed within 24 hours. Daily, weekly, and monthly withdrawal caps apply and increase with your loyalty rank; wins exceeding €15,000 may be distributed in monthly instalments of up to €15,000.

Loyalty Program

Our loyalty system rewards continued play through Wager Points and Deposit Points across four rank groups: Bronze, Silver, Gold, and Platinum. As you progress, we increase your cashback boost, points rakeback, and withdrawal priority. Gold and Platinum members receive a dedicated VIP manager, exclusive tournaments, and elevated withdrawal limits.

Responsible Gaming and Limitation of Liability

We are committed to promoting responsible gambling and offer self-exclusion, deposit limits, and cooling-off periods upon request. We do not guarantee uninterrupted access to our services and are not liable for losses arising from technical failures, third-party payment issues, or events beyond our reasonable control.

Contact Us

If you have questions about these terms, our JokaBet promo codes, or your account, please reach our support team via LiveChat, our Help Center, or email at support@jokabet.com. Our support is available 24/7 in English and Spanish.